Hi Parents!
Your Path to Finding the Perfect Nanny
At NYC Educarers, we are passionate about connecting families with exceptional caregivers who provide nurturing and educational support. Our process ensures a seamless and supportive journey to finding your ideal nanny.
Step 1: Initial Consultation and Discovery Session
We begin with a warm, complimentary 30-minute phone consultation with our dedicated Placement Coordinators. After receiving your registration form, we will schedule this discovery session to understand your family's unique needs and expectations. Following this call, we’ll email you our comprehensive Family Application. Once completed, our matchmaking process begins, tailored to finding your perfect nanny.
Step 2: Personalized Job Listing and Candidate Sourcing
With a thorough understanding of your requirements, we craft a personalized job listing that reflects your family's needs. Our team diligently sources, screens, and vets candidates to find those who best match your criteria. We present you with a curated list of top candidate profiles and assist in coordinating interviews, ensuring our pre-screened, professional candidates meet your expectations.
Step 3: Interview Coordination
and Trial Period
We coordinate interviews through video calls, in-home meetings, or at neutral locations, making the process convenient and comfortable. To ensure the best fit, we recommend a trial period, ranging from a brief meet-and-greet to a full working week. There is no agency fee for this trial period, but you will need to compensate the nanny for their time.
Step 4: Offer Creation and Work Agreement
After identifying your ideal candidate, we guide you through creating a customized work agreement. This document will detail the schedule, compensation, responsibilities, and benefits, ensuring that all parties review and understand the agreement. This step sets the foundation for a successful and harmonious relationship.
Step 5: Formal Hiring Process
Once you've finalized your choice, it’s time to formalize the hire. We assist in drafting a formal job offer and ensure all logistical details are covered in the Nanny-Family Employment Agreement. A one-time placement fee is due at this stage, marking the beginning of your partnership with your chosen nanny.
Step 6: Ongoing Support and Evaluations
Our commitment to you extends beyond the hiring process. We offer ongoing support and evaluations to ensure both your family and nanny thrive. With our 120-day guarantee, if the fit isn’t right, we restart the search process at no extra cost, aiming to foster a harmonious working relationship.
Our Promise to You
At NYC Educarers, we are committed to delivering exceptional service and support.
Here’s what you can count on from us:
Integrity and Compliance
We conduct our business with the highest level of integrity, ensuring compliance with all laws governing the placement of in-home staff.
Exceptional Candidates
We present only those candidates who have been personally interviewed, thoroughly screened, and referenced, and who stand out as exceptional in their field.
Ongoing Consultation
We consult with you throughout the hiring, orientation, and integration process to ensure a smooth transition.
Confidentiality
We safeguard all confidential information provided to us with the utmost care and discretion.
Current Labor Standards
We deliver up-to-date information on labor standards, wages, and payroll deductions to keep you informed.
Salary and Benefits Negotiation
We assist in negotiating competitive salary and benefits packages to attract and retain top talent.
Timely and Accurate Feedback
We provide accurate and timely feedback throughout the recruitment and placement process and offer follow-up consultation after employment begins.
Essential Training
We ensure that all hires receive First Aid and CPR training to provide the best care possible.
Replacement Guarantee
We honor our replacement guarantee, ensuring that we meet your needs effectively and satisfactorily.
Your Promise to Us
To ensure a successful and smooth collaboration, we ask that you commit to the following:
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Accurate Information: Provide clear and accurate details about the position, including hours, job duties, wages, location, and caregiver responsibilities.
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Employment Standards: Abide by all employment laws, including those related to transportation, payroll tax remittances and records, overtime, and vacation pay.
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Contract Adherence: Honor and respect the employment contract and the terms outlined in the family agreement.
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Safe Working Environment: Ensure a safe and comfortable working environment for your employee.
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Timely Payments: Make all payments to your employee according to the schedule set out in the employment agreement.
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Ongoing Support: Offer ongoing instruction, direction, performance reviews, and positive feedback to support and guide your employee.
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Prompt Payment to NYC Educarers: Provide prompt payment for our services as stipulated in the referral agreement.
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Respect for Diversity: Be understanding and respectful of cultural differences.